Refund Policy

All our bearings include a 2-year warranty against manufacturing defects. This warranty covers any internal failure of the material or manufacturing that prevents the normal operation of the bearing.

Notification Period

Transport damages or visible defects must be reported within 48 hours of receipt with photos and order number. For defects that manifest during use, the period is 2 years from receipt.

Required Information

• Order number
• Detailed photographs of the defect or damage
• Description of the problem
• Date of receipt and detection of the defect

Defects Covered by Warranty

In case of a manufacturing defect covered by legal warranty, we assume all shipping costs for return and repair.

Transport Damages

For damages during transport, we assume return costs as long as notification is made within the 48-hour period.

Refund Method

The refund is made by the same payment method used in the original purchase, as required by PSD2 regulations.

Processing Period

We process refunds within a maximum of 7 business days from receipt and verification of the returned product.

Credit Time

The credit time in your bank account will depend on your financial institution, normally between 3-5 business days.

Cancellation Before Shipping

You can cancel your order before shipping is processed without additional cost. Once the order is shipped, cancellations are not accepted.

Refund for Cancellation

In case of valid cancellation, the refund is processed within the same period as warranty returns.

These conditions are subject to Spanish legislation (RDL 1/2007) and applicable European legislation. The 2-year legal warranty is mandatory and cannot be limited.

For any questions about warranties, refunds or returns, contact us through our contact form.